Business across all industries look to accrue positive reviews. They provide valuable social proof, give rise to word of mouth marketing and best of all, improve consumer confidence when it really counts – at checkout. In a perfect world, your business would have a plethora of amazing reviews without a single negative comment to worry... Read More
Branding and Reputation Management
5 Steps to Dealing With Bad Online Reviews
January 10th, 2020
It’s the digital age and nobody likes to make a bad online purchase. So they check the online reviews. But what happens when your business gets tagged with bad reviews? It could really affect your sales. Even the best businesses get the occasional bad online review. It happens! So what do you do about it?... Read More
5 Examples of Brilliant Brand Storytelling
June 13th, 2019
A lot of people talk about the importance of brand storytelling, so we figured it would be best to show you some examples that we think excel. Here are 5 examples of brilliant brand storytelling. Dell Technologies’ Let’s Make it Real To tell their story about Artificial Intelligence, Dell Technologies used Jeffrey Wright to promote... Read More
Google+ Shutdown: Leveraging Google My Business
April 23rd, 2019
How to Leverage the Shutdown of Google+ To Grow Your Business It is rare that Google takes a misstep. When the search giant does, however, it is quick to remediate the issue. Google+ had been the search engine’s social network. During first quarter 2018, however, Google came clean and announced that the private data of... Read More
How To Get More Positive Reviews
January 29th, 2019
The internet has changed the way people shop. Today’s consumers have an arsenal of online resources like search engines, forums and review sites that help them minimize risks and avoid buyer’s remorse. It’s called online research. Reviews are often the first thing people search for and you know what they say about first impressions. Your... Read More
How to Improve Your Brand’s Online Reputation
December 18th, 2018
Your Guide To Brand Reputation Management Your brand’s reputation matters. A lot. Your reputation can either make or break your brand. No matter your industry, the online shopping process is about the same. People try to find the best deals and avoid regretful decisions. To limit risks they research their options online to find a... Read More
What Happened to Sears? A Lesson in Branding
November 2nd, 2018
What Happened to Sears? There are a lot of people asking the question: “What caused the fall of Sears?” What was once known as America’s Department Store endured a major identity crisis. The next thing you know, poof! Or was it that simple? The truth is there were many factors to blame for the fall... Read More
What is Public Relations and How Can it Help My Business?
July 16th, 2018
When people hear about PR they think about a bunch of different things. This is because it encompasses so much, that people generally don’t have a consistent idea of what it really is.
Introducing Tapestry: Was Coach’s Rebrand Fashionable?
October 12th, 2017
Coach Inc has started its rebrand and will now be known as “Tapestry”, an action that has stunned the worlds of both fashion and branding. The move was prompted by Coach’s acquisition of two disparate brands over the past 36 months. Since acquiring Stuart Weitzman in 2015 for approximately $574 million, and Kate Spade in... Read More
Apple and the Power of PR and Marketing
September 15th, 2017
Apple’s recent event took the technology (and Marketing) world by storm when they announced the new iPhone X and Apple Watch 3. The presentation started with a clip of Apple’s late co-founder and known visionary. Of course, there’s no better way to market your product as a breakthrough than to use a clip of Steve... Read More