3 Sources to Boost Your Persona Research

shutterstock_228129856The most effective marketing campaigns require extensive preparation before moving into specific strategies. Effective initiatives and campaigns are developed from an understanding of your goals and objectives. Funneling these goals and objectives into detailed marketing personas has become a popular and efficient way of understanding target audiences and assisting marketers to channel their efforts directly to their stated demographic. Realizing these personas will chart your enterprise’s course for success.

Social Media Research

One benefit of social media data is that it users have basically laid out their interests and views, which allows for easy market segmentation. To take this up one more level, social analytics tools like Facebook Insights and Audiense can supply ample information to be used to create the ultimate marketing personas. This data can easily provide insight into how your customers think, and what drives them to take action. Social media monitoring tools can also help find potential customers based on what they’re looking for, which in turn supplies more data for your ever-growing marketing persona.

Customer Surveys

Encouraging customer feedback from is one of the best ways to learn from them. Customer surveys are especially unique because they give direct responses. Consider a survey with 7-10 open-ended questions posted on popular sites like Survey Monkey can give actionable information that you don’t have to interpret. Few (if any) methods are more informative than direct responses, as these provide straight forward answers based on customer experience. No further analysis is required until all the data has been gathered.

Website Analytics

Knowing what your customers are looking for is crucial when analyzing them from a marketing perspective. Using tools like Google Analytics can provide insight as to where (your) site visitors are coming from, what keywords they used to find you, and how much time they’ve spent on your site. In addition, these analytics tools can also shed light on where these visitors are clicking, providing indirect feedback as to what is or isn’t resonating with your audience and what is driving the digital customer experience.

For over a decade, Active Web Group has provided our comprehensive Digital Agency skillset to promote businesses of every size and in almost every industry. Utilizing performance models such as customized performance personas, we assist our clients to achieve their business goals and objectives. We also provide social media strategy, account management, programming, email marketing services, search engine optimization, search engine marketing, and web design services. For questions or to learn more, please contact us at (800) 978-3417.